How do you manage stakeholders at senior leadership level?
A Project Manager’s Guide to Managing Senior Stakeholders Managing senior leadership isn’t just about reporting status; it’s about managing expectations, influence, and trust. When you move from project-level coordination to senior-level engagement, the language changes from "tasks and tickets" to "value and risk." Here is how to effectively navigate the "Air Traffic Control" of senior stakeholder management. 1. Speak the Language of "Value" Senior leaders don’t need the granular details of why a sprint was delayed. They care about the bottom line. The Shift: Instead of saying "We have a bug in the API," say "We have a technical risk that may delay the product launch by two weeks, impacting our Q3 revenue targets." The Tool: Use high-level dashboards that focus on KPIs (Key Performance Indicators) and ROI (Return on Investment). 2. The "No Surprises" Rule Bad news is inevitable, but it should n...