How do you handle scope creep & change requests?
How do you handle scope creep & change requests? Navigating the Shift: Managing Scope Creep Like a Pro In the world of project management, "scope creep" is often whispered about like a ghost story. One minute you’re building a simple landing page, and the next, you’re somehow responsible for integrating a full-scale CRM and a chatbot named "Gary." Uncontrolled growth in a project's scope without adjustments to time, cost, and resources is the leading cause of project failure. Here is how I keep the boundaries firm while staying agile. 1. The Foundation: A Crystal-Clear Statement of Work (SOW) Scope creep usually starts with ambiguity. If your SOW says "the app will have search functionality," that’s a trap. Does that mean a basic keyword search or a fuzzy-logic, AI-powered predictive engine? The Fix: Define what is In-Scope and, more importantly, what is Out-of-Scope . 2. Establish a Formal Change Control Process Change isn't the en...